Unravelling the Path to Employee Satisfaction: Interplay of Work-Family Dynamics

Abstract

The study aims to inspect the effect of work stress and work-family conflicts on job satisfaction in the context of institutional work-family support. We collected the data through a self-administered questionnaire of 400 employees working in the banking sector. The study applied AMOS software of SEM to test the hypotheses. The empirical results of the study showed that both work stress and work-family conflicts had significant detrimental effects on job satisfaction. In addition, work-family and institutional supports partially mediated the association between work stress and work-family conflicts on job satisfaction. Hence, to fortify the job satisfaction, the study concluded that institutions must strengthen their support structure in the work and familial context as strategic tools to lessen the detrimental effect of work stress and work-family conflicts. Thus, the present psychological conditions of the empluyees in the context of work stress and work-family conflicts must be taking into account before assigning new tasks.